Returns & Exchanges
At Embark Studios Shop, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in unworn, brand-new condition.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing